Returns & Exchanges

At Preppers Shop, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day hassle-free return policy on all unworn items. Whether it's a fit issue or a change of heart, we are committed to making your exchange or refund process as smooth as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship out your exchange within 5-7 business days.